STORE POLICY
Privacy Policy
This Privacy Policy (the "Policy") provides information regarding the management and protection by Joanneze Of personal data processed from website visits and purchases.
It also explains the process to exercise individual privacy rights regarding one's personal data held by Joanneze.
Joanneze collects personal data through website visits and purchases. To do so, Joanneze uses cookies, which are small text files, stored on your computer during the site visit. You can disable cookies through your browser. When making your first purchase, you proceed to open an account and provide us with the information required in order to place your order and have it delivered. In doing so, you provide the personal data necessary to contact you and deliver your purchase, such as your full name, email address, shipping address, as well as certain financial information (such as your credit card number). In doing so, you allow Joanneze to store some of this information in the Joanneze customer database. Your credit card information is not stored by Joanneze and is sent to a secure third party payment processor. Joanneze may also collect non-personal information about you even if you do not purchase any products on the Joanneze store website.
PRIVACY & SAFETY
What use is made of the information you provide on Joanneze Store?
Joanneze may share certain financial and other information that you submit with third parties who provide services to the website. Said third parties proceed to credit reporting, payment or order fulfillment services, such as verifying your information, authenticating payments and processing orders. In order to combat fraudulent online payments, Joanneze, may also share your financial information with a third-party service provider using an online fraud detection tool in order to verify your payment. Joanneze may disclose your information if we believe in good faith that such disclosure is necessary to comply with applicable laws.
For example, Joanneze may disclose such information as is necessary to identify, contact or bring legal action against a person or entity who may be violating the Joanneze.store Terms and Conditions, or who may be causing injury to, or interfering with, other users of the Joanneze.store website. In the event that Joanneze, or all or part of its or their assets, are acquired by a third party, the Joanneze.store customer list may be included in the transferred assets. Please be aware that SJoanneze does not control the policies or practices of third parties to which Joanneze discloses information about users of the Joanneze.store website and that any use or disclosure of such information by third parties is not governed by this Policy. However, transfers of personal information are governed by contractual clauses which ensure compliance with data protection legislation.
Location of data:
Joanneze has implemented security measures to protect the personal information you provide against unauthorised access and use. In particular:
- All data is protected according to the varying levels of risks through physical measures, such as secure areas, technical measures, such as encryption, and organisational measures such as employee security through vetting and supervision.
- All data is retained only for as long as it is legally required to be kept and for as long as necessary for the purposes for which it was collected or transferred, in accordance with Joanneze's Retention Schedule.
- Should Joanneze suffer a breach, it would implement its Incident and Breach Response Plan, including notification to Data Protection Authorities, individuals and/or Shyness Space's clients, as applicable, without undue delay.
Cookies
Managing your cookie preferences
You can easily disable and/or delete cookies from your computer, tablet or mobile phone by managing your browser settings. By following the instructions below, you will be disabling all cookies, including the website functionality cookies described above which enable you to order online and enjoy the services of the Joanneze.store website
.
In order to manage cookies to best suit your needs, please bear in mind the purpose of cookies when setting your browser. Please find below instructions about managing and disabling cookies, depending on your browser:
Internet Explorer
Go to Tools menu, then Internet Options.Click on Confidentiality, then click on Advanced.In the Cookies window, select your preferences.
Google Chrome
Click the Chrome menu, the upper right button.Select Settings then click on Show advanced settings.In the Privacy section, click the Content settings button.Select your preferred option(s) in the Cookies section.
Firefox
Click the Menu button and choose Preferences.Select the Privacy & Security panel and go to the History section.In the drop-down menu next to Firefox will, choose Use custom settings for History. Check-mark Accept cookies from websites to enable cookies, and uncheck it to disable them.Select your preferred option(s) in the Cookies section.
Safari
Click on Safari, then Preferences.Click on the Privacy tab.Go to Block cookies and select your preferred option.
Information about cookies
A cookie is a small text file stored on your device that makes it possible to save and track data about your use of joanneze.store. For example, our website uses cookies to identify you or store your product selection in your basket. Cookies are managed by your Internet browser. By continuing to use the joanneze.store website, you consent to our cookie settings and agree that you understand the terms of our cookies policy. You can edit your preferences at any time. To do so, please refer to our “Managing your cookie preferences” Section below.
There are two categories of cookies on the joanneze.store website:
1.Website functionality cookies
These cookies are required for basic site functionality. They are essential for the website to function properly and to complete any signup or proceed to any purchase on the website. They also allow us to personalise, facilitate and improve your browsing experience.
2.Third party cookies
These cookies allow us to track navigation during your visits to the website. This allows us to personalise our activities and advertisements to your preferences and to identify transactions facilitated by our affiliated partners for commission purposes.
Disabling these cookies may result in poorly-tailored recommendations, slow site performance, advertising that is not as relevant to you or not being able to link or share effectively with you over social networks.
We only partner with trusted third-parties with data compliance and protection policies and all of the information sent to third-party partners is anonymized or pseudonymized.
PAYMENT METHODS
Credit / Debit Cards
PAYPAL
Offline Payments
Note: We do not accept refunds.